Frequently Asked Questions

ads1

    Which companies offer free smartphones?

  • Some Lifeline providers offer smartphones, while others do not. Some provide smartphones to all eligible customers, while others may have restrictions.

    What is Lifeline?

  • Lifeline is a federal program offering discounted phone services to eligible low-income individuals for essential communication.
ads2

Get Free Cell Phones

Start Here

    How do I qualify for the Lifeline program?

  • To qualify for the Lifeline program, you must meet income requirements or participate in government assistance programs. Check your eligibility to apply.

    How do I switch my Lifeline provider?

  • To switch your Lifeline provider, contact a new company. You can transfer benefits every 60 days for phone service or every 12 months for internet.

    Can I keep my phone with Lifeline?

  • Yes, many providers allow you to keep your current phone if it is compatible. Check with your provider for specific requirements.

    What is the Affordable Connectivity Program (ACP)?

  • ACP provides monthly internet discounts to eligible low-income households, such as some welfare program participants. It helps you access affordable internet services.

    How much does my ACP benefit?

  • Most eligible families receive up to $30 monthly for internet service. Households on Tribal lands may qualify for up to $75 per month.

    Can I receive both the ACP and Lifeline benefits?

  • Yes, you can receive both ACP and Lifeline benefits. These can be combined or applied separately to different services.

    How to sign up for the ACP?

  • You can sign up for the ACP by applying online or by mail. You can also apply through your current internet service provider if they participate in the program.

    What is Link Up?

  • Link Up helps residents of Tribal lands pay the activation fee for Lifeline service on the Verizon network, providing access to essential services.

    How much can I save with Link Up?

  • If you live on federally recognized Tribal lands, you can receive a Link Up credit of $35, which covers the activation fee.

    How do I qualify for Link Up?

  • To qualify for Link Up, you must meet the Lifeline eligibility requirements and reside on federally recognized Tribal lands. If you do, you automatically qualify for the program.
ads2