How do I switch my Lifeline provider?
1. Provider Switching Process
Switching your Lifeline provider can be a straightforward process. You may want to do this if your current provider, like Budget Wireless, has gone out of business or if you are unhappy with the service. According to the Universal Service Administrative Company (USAC), you can transfer your Lifeline benefit under certain conditions.
2. Transfer Frequency
You can switch your Lifeline benefit once every 60 days for telephone service and once every 12 months for internet service. However, you can transfer sooner if you have moved to a new address, if your current provider no longer offers Lifeline service in your area, or if your provider has charged late fees that exceed your monthly service cost.
3. Initiating the Transfer
To initiate the transfer, you must contact the new Lifeline provider directly. Inform them and provide some necessary information. It is essential to understand that you will lose your benefits with your previous provider once the transfer is complete. Additionally, your new provider will remind you that no household can have more than one Lifeline benefit at a time.
4. Service Continuity
In most cases, you should refrain from experiencing service interruptions during the transfer. However, be prepared to provide proof of identity if requested by the new provider. This process is designed to be simple, ensuring you can easily switch to a provider that better meets your needs.